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Privacy Policy

Beitak Properties Portal is dedicated to safeguarding the privacy of its users. This statement outlines Beitak Properties Portal’s privacy practices and is incorporated into, and subject to Beitak Properties Portal’s Terms of Use. The purpose of this statement is to inform you about the types
of information that Beitak Properties Portal collects from users of the Beitak Properties Portal website and how this information is collected and used.

User Information We Will Collect and Why We Collect it

This section provides information on disclosures made by Beitak Properties Portal to third parties, the storage of personal data, and how to access, update or delete any information collected about you.
Additionally, it outlines the security procedures implemented by Beitak Properties Portal to protect your personal information. Please note that Beitak Properties Portal may update this policy periodically.

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Agent/Brokerage Information

When registering with Beitak Properties Portal, real estate agents or brokerages are required to provide their email address, Contact Number to access.

This information is necessary to create a profile and log in, as well as to ensure that real estate enquiries are directed to the appropriate individual or entity. Additionally, the email address may be used for account verification purposes. Our fraud detection and prevention measures are in place to protect both our users and Beitak Properties Portal. We strive for clear and concise communication, using objective and value-neutral language, and avoiding biased or ornamental language. We adhere to conventional academic structure and formatting, including consistent citation and footnote styles. To promote individual real estate agents via the portal on the Properties Portal detail and agent finder pages, we require your full name.

To promote individual real estate agents via the portal on the Properties Portal detail and agent finder pages, we require your full name. Finally, we ensure grammatical correctness and precise word choice to convey meaning accurately. Additionally, we need your telephone number to deal with any customer service queries or issues that may have been raised and to generate user ratings on your behalf. To ensure that real estate telephone enquiries are directed to the appropriate brokerage or real estate agent, we ask that you provide your nationality and language preferences. This information will also be used to populate sections of the agent finder pages. Please note that we only record real estate property enquiries. For internal auditing purposes, agents and brokerages can view historical
activity and previous enquiries.

Data We Share with 3rd Parties

We do not sell or share any of our users’ personal details with third parties, except in the instances listed in this section. We share some data with the following third parties to carry out our business, deliver a good user experience, and improve our services. As our service evolves, we may add additional services to this list. For more information about third parties that may store our user data, please review the Cookie Policy below.

We use Google Analytics
to track anonymous data about our website and service usage, as well as Google advertising platforms to serve ads to prospective anonymized users and track performance. Google collects data via a cookie on our website.

Additionally, we use Adbutler to help track anonymous data relating to impressions and clicks for our online display advertising banners, and Our site uses cookies to personalize content and ads. This data is shared across social media and publisher websites to create and serve relevant ads to prospective users.

When a support ticket or customer service request is left on Beitak Properties Portal, the data provided is managed and shared with Zendesk. Stripe is a payment processor that securely stores and manages our online transactions. We will provide them with all the necessary payment details. We use Mailchimp and SendGrid to send newsletters and emails to our customer database. Both platforms are provided with the required information to send these communications. We use social media channels to provide information to our followers and fans. When permission is granted, we also use these channels for multiple format targeting and re-targeting campaigns. The social channels aim to target their own users. However, we provide anonymized cookie data for remarketing and targeting purposes. It is important to note that in the future and from time to time, we may provide data to third parties not listed above. This data will be anonymized, meaning that individuals cannot be identified.

How We Use Your Data for Marketing and Promotional Purposes

As part of our standard business practice, we utilise the third-party services listed above to advertise and promote our services to both new and existing users, using your anonymised data. This is an essential aspect of our business operations, and opting out of this activity is not possible if you wish to use Properties Portal. Your email address and collected data may be used to provide you with information, such as notifications of site changes, newsletters, and personalized content. We will provide directions on how to unsubscribe from our newsletter via email or newsletter. This will typically include a link to our website where you can adjust your notification settings. Alternatively, you can email us at support@beitak.ae to request changes to your notifications. Your data may also be used to provide information about goods and services that may be of interest to you. You may be contacted by electronic means (e-mail or SMS). If you do not wish to receive newsletters, you can unsubscribe in the Settings section of your Profile or via email. Occasionally, offers for products and services in conjunction with our partners may be emailed to you, unless you have opted out.

Where We Store Your Personal Data

Your personal data may be transferred to and stored at a destination outside of the UAE and GCC. It may also be processed by staff working for us or for one of our suppliers who operate outside of the UAE or GCC. By submitting your personal data, you agree to this transfer, storage, or processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

All information provided to us is stored on our secure servers. If you have been given a password to access certain parts of our site, please keep it confidential and do not share it with anyone. Please note that the transmission of information over the internet is not completely secure. While we will make every effort to safeguard your personal data, we cannot guarantee its security during transmission to our site. Any transmission is at your own risk. Once we receive your information, we will employ strict procedures and security features to prevent unauthorized access. We retain your data for as long as necessary to fulfil our obligations to provide an improved user experience, comply with regulations, conduct audits, and prevent fraud. We may retain some information even if you have requested the removal of your profile.

Your Rights over Your Data

You have the right to be informed about how we use and store your information. You also have the right to access the personal information we store about you, request the correction of inaccurate information, and opt out of non-critical communications.

Additionally, you have the right to be forgotten and request the deletion of any personally identifiable information. To make this request, please email support@beitak.ae

To update your contact information, please email support@beitak.ae or access your profile online. Please note that while we will make every effort to ensure that your corrections or deletions are reflected in our databases, we cannot guarantee that they will be immediately updated in other databases.

Security

We use industry standard efforts to safeguard the confidentiality of your personal identifiable information, such as firewalls and Secure Socket Layers where appropriate.

Further Questions

Any further questions you have should be directed to support@beitak.ae

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